3D Printers Online Store Reviews

3D Printers Online Store has an overall rating of 4.2 based on 95 reviews. Customer feedback on 3D Printers Online Store is mixed: 3D Printers Online Store reviewers highlight positive aspects like wide selection of printers, competitive pricing, helpful customer service and fast shipping, which strongly appeal to hobbyists, educators, and small business owners. However, 3D Printers Online Store is often criticized for its limited technical support, occasional shipping delays, product availability issues and unclear return policy.

4.2/5.0

95 reviews

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All 3D Printers Online Store Reviews (95)
Enrique.Fuller
January 25, 2023
"Don't be misled by the low price... awful service"
I placed an order for a 3D printer and my payment went through right away via PayPal. They processed my order in just 2 days. After waiting for 2 weeks, I shot them an email to ask about my printer. They informed me that, upon checking their stock, they actually had none available. I was told I’d be added to the priority shipping list and that my printer would arrive between late December and early January. The next email said it would be delivered between January 10 and 15. I ordered on December 15, 2022, and as of January 24, 2023, I still haven’t received my printer, and now Zander isn’t even responding to my emails. Looks like I’ll have to file a dispute with PayPal.
blackbutterfly964
January 15, 2023
"Scam Alert"
This place is a total scam. Seriously, steer clear! Their customer service is not truthful and hardly ever replies. PAYPAL 'EXPRESS' is a shady payment option! If you go for a refund, they’ll try to take more money from your account. The item I got was broken, and no one gets back to you. Don't fall for those 'amazing deals'—they're usually a trap. Just like others have said before: you can't trust these folks.
jaynice5601
December 28, 2022
"Dishonest Customer Service"
The customer service is not trustworthy. I inquired before making my order about whether the item was still in stock in Europe and if the pricing was accurate. They assured me it was all good. But then, just three days after I bought it, I received an email saying the item was out of stock. They offered me the option to pick something else or get a refund. I declined because I really wanted that specific item. Now, three weeks later, I'm still waiting for my refund. Thankfully, I used PayPal for the payment. However, the seller isn't responding in the PayPal resolution center. What's more, you can still buy this item on their website even though it's marked as 'sold out.' This makes me think it wasn't just an oversight; it feels like a ploy to push people into buying items they have in stock. Many folks might not want to wait for a refund and would rather accept a different product. Just don't trust these guys.
Kennethjails
October 07, 2022
"Fantastic Customer Support"
Absolutely, I'm a big fan of this product; using it is super fun! I also appreciate the service offered by the 3D printer online shop. I genuinely admire the way they run their business.
dhenry5476
April 19, 2022
"Initially Doubtful, But It All Worked Out"
I had my doubts after checking out some reviews, so I decided to cancel my order just 15 minutes after placing it. I shot them an email to confirm if my order went through, and they got back to me pretty fast. In the end, I ended up reversing my cancellation. The sales rep assured me I’d receive it by the 17th (I ordered on the 14th), and sure enough, it showed up right on time. Everything was packed well and sealed tight. Even though there’s no phone number, reaching out via email isn’t a hassle at all, and the wait isn’t long. The reps are super polite, understanding, and they handle refunds without any fuss.

I got the Aquila x2, and I’d share some pics if I could.
goldenwolf197
April 12, 2022
"Best Prices and Quick Service on Awesome Hardware"
I got the Ortur Laser Master 2 S2 Laser Engraver Cutter Kit from this place because they had the best deals and offered free shipping. I was shocked at how quickly it showed up. FedEx said it would be here on Thursday, but it actually arrived on Monday morning, way ahead of schedule. I’ll definitely be coming back for more; their prices are great, the shipping is speedy, and they respond fast when I have questions. They’re fantastic! I wish I had known about them sooner since I’ve bought a ton of 3D and laser gear before, but never experienced such quick service, good prices, and solid communication. A+++
organicdog321
April 11, 2022
"Thrilled with my new printer!"
I’m absolutely thrilled with my new printer from 3D Printers Online Store. The Ender 3 Max showed up just as promised and right on schedule. I had zero problems with the ordering, shipping, or how the printer works. It’s been cranking out prints nonstop since I got it all set up.
SophiaWells
March 31, 2022
"My Follow-Up Review on 3D Printers"
This is my follow-up review for these folks. I had previously shared my experience when they assisted me in selecting a printer that fit my requirements.

Fast forward two years, and my printer started having some problems, so I sent it back to them. After a few days and swapping out several components, it became clear that the issue was with the filament, not the printer itself. Their communication was top-notch throughout the entire process. They really took care of me regarding parts and labor, and now the printer is up and running again.

I couldn't be more satisfied with the service. These folks have earned a loyal customer for life.
SueCastillo
March 23, 2022
"Top Supplier for 3D Printers"
I've bought three printers from Zander up to now, and each one arrived either on schedule or even quicker than I thought. It's a fantastic company to buy from. Whenever I had inquiries, I shot them an email, and they got back to me in just a few hours. They're super keen on assisting their customers. I'm definitely gonna get my future printers from them, and I wholeheartedly suggest their shop and services to anyone looking to buy a 3D printer.
Stanleyrab
January 22, 2022
"Beware of shipping timelines"
Their shipping info is pretty deceptive. I placed my order on January 16, and by January 21, it still showed as accepted, so I shot them an email. Around 3 AM EST, I got a reply saying they'd have tracking details by January 26, with delivery expected between January 31 and February 2. Their site claims shipping takes 3-6 days. Plus, if they're really based in Oregon, why are they replying at such odd hours? I suspect they might actually be operating out of China with a fake front in the US.
frankk1
November 26, 2021
"Just got my Flashforge Finder 3D printer..."
I recently got a Flashforge Finder 3D printer. It showed up super fast. I haven't had a chance to try it out yet since it's a Christmas present for my son. The package was in great shape and really well protected.
Before I made the purchase, I was a bit unsure about which model to go for, but the customer service team was awesome in helping me figure out what I needed. I definitely recommend this shop.
TanyaBoyd
November 24, 2021
"Incredible Experience!!!"
Awesome support from the team!! This 3D printer is just fantastic!! If you grab a 3D printer from the 3D Printers Online Store, you won’t regret it!!! Huge thanks!!!
leah.birminghammedical
October 05, 2021
"My initial experience with a 3D printer purchase"
This was my first go at buying a 3D printer, and I stumbled upon this website. It seemed a bit sketchy at first, but I decided to give it a shot. I'm really happy I did; the prices were awesome, and my order arrived in no time!
redpanda642
September 15, 2021
"Ortur Laser Pro Review"
I got the Laser just a few days post-order. This machine has been talked about a lot on YouTube, and honestly, it’s way better than I thought it would be for the cost. The Z-lift was delayed, but it finally arrived. 3D printers kept up with everything and were in touch with the manufacturer regularly. I’d definitely buy from 3D printers again.
redcat234
August 10, 2021
"Effective Communication Matters"
When it comes to communication, these folks have it down pat. Every email I shot their way got a response in no time flat. Typically, I heard back within 4 hours on weekdays. Working with them was a delight. Count me in as a new customer!

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